Customer Portal Two-Factor Authentication Print

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EntirelyDigital has implemented Two-factor authentication (2FA) as an optional extra layer of security for our customers to ensure the highest level of protection for your account and personal information within our Customer Portal. Here's why it's so important for securing your access:

Enhanced Security

2FA adds an extra layer of security to your account beyond just the password. Even if someone manages to discover your password, they would still need access to the second factor - typically something only you possess, like your mobile phone or a security token, to log in. This significantly reduces the risk of unauthorized access to your account.

Protection Against Phishing

Phishing attacks, where attackers trick you into revealing your password, are increasingly common and sophisticated. With 2FA enabled, the effectiveness of these attacks is greatly diminished, as knowing your password alone is not enough to gain access to your account.

Defense Against Password Theft

Passwords can be stolen in various ways, from simple guessing to sophisticated hacking techniques. If your password ever becomes compromised, 2FA serves as a crucial defense line, preventing intruders from accessing your account even with your password in hand.

Compliance and Data Protection

Using 2FA helps us comply with industry standards and regulations that require secure access to customer data. This ensures that we are doing our part to protect not only your account but also sensitive data that may be associated with it, aligning with best practices for data protection.

Peace of Mind

Knowing that your account is secured with 2FA provides peace of mind that your personal information and account settings are safely guarded against unauthorized access. It adds a level of assurance that you are the only person who can access your account, even if someone else knows your password.

How It Works

When you enable 2FA, logging in to our Customer Portal will require both your password and a verification code. This code is typically generated by an app on your smartphone or received via SMS, making it difficult for unauthorized users to gain access without your mobile device.

We highly recommend all our customers enable two-factor authentication to protect their accounts. It's a simple, effective way to add an additional layer of security, safeguarding your personal and financial information from potential threats. By taking this step, you're not only securing your own account but also contributing to a safer, more secure online environment for everyone.

Consider using Two-factor Authentication with your account.

Two-factor Authentication (2FA) significantly improves your account security. We recommend that all of our customers enable 2FA to ensure that any attempts to access your account with us requires the best security possible.

  • Visit the Customer Portal "Security Settings" (link) page.
  • Select the option to enable Two-factor Authentication. You will need an Authenticator App on your mobile device. For options on which to use, please visit this page


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