- Network Status
In person visits and payments are no longer accepted - please mail your payment or preferably pay by Credit Card or Paypal. We also accept Interac Transfers - please open a support ticket if will be sending payment by Interac
In response to the heightening Coronavirus (COVID-19) outbreak, we wish to outline steps EntirelyDigital is taking to prepare and respond to this threat in order to minimize any disruption to your services.
At this time, our locations are not impacted by the outbreak and service levels remain unaffected. However, we are not complacent to the threat and have ramped up preparations at all locations. We are asking that data center customers be aware of the following restrictions at our DC locations. These have been implemented for the benefit of all customers and staff:
Telephone and ticketing support staff are all working remotely to ensure continuity of our services.
EntirelyDigital continues to monitor impact to its supply chain given the unpredictable nature of the outbreak. We are actively working with our suppliers and service providers to manage risk of disruption to the extent possible.
We are seeing some changes in activity in the market that may affect both availability of supply, and changes in demand. In particular:
With the above in mind, we ask that customers be proactive in discussing their requirements so that we can support them in securing the necessary equipment and help them manage the potential impact.
We will continue to update all our customers with relevant and timely information via email, and by updating our website entirelydigital.com with key information.