New Winnipeg Media is proud to announce that we have joined the EntirelyDigital group of companies.
Effectively immediately, our combined resources have made an already great company even better!
While the immediate changes are few, the long-term benefit to all our customers is real:
Improved support and customer service
- EntirelyDigital has a larger, dedicated staff to answer any inquiries that you may have. Over time, we will closely integrate our support staff to provide an increased level of customer service.
Same great hosting, same great pricing, slightly different name
- There will be no changes to your hosting services or pricing. The only change will be that the invoices and emails from us will now come from "EntirelyDigital" and your payment statements will also reflect the new name. Particularly, if you pay via credit card, your statement will show "ENTIRELYDIGITAL". Your preferred method of payment will not change unless you ask us to modify it, but please note that you now have expanded payment options for your services - in addition to payment via cheque, Visa or Mastercard, we can now offer payments via American Express and PayPal. You also have the option of being billed in US dollars if you prefer, as EntirelyDigital is able to bill in CAD and USD.
Expanded product offering
- Customers can now choose from a wider range of services, including Windows hosting, Microsoft Exchange hosting, Cloud Backup Services, VPS, Advanced Cloud Anti-spam/Anti-virus and much more.
EntirelyDigital is a proud Canadian company, founded in 2001, that has grown steadily over the years. Based in Toronto, Ontario, EntirelyDigital has data centers in Toronto, Vancouver, and Troy (Michigan).
Soon your account will be moved over to our new systems but your details, login information and credentials will be the same. Please feel free to contact us at any time but please be patient as our agents are getting used to all of the new customer names and details. Also note that our administrative office hours are 9am to 5pm EST but we offer 24x7 response teams who will take your call and pass on any requests to the appropriate department.
Feel free to browse EntirelyDigital's website at http://www.entirelydigital.com/
We will keep you up to date as we go but let us know if there is something we can do in the meantime.
New Winnipeg Media and the EntirelyDigital Team
Friday, August 14, 2015